Shipping policy

Shipping Policy

Thank you for shopping with us!

Order Processing

All orders are processed within 1–2 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Times

We proudly ship worldwide.

Estimated delivery time: 6–10 business days.

Please note that delivery times are estimates and may vary depending on your location, customs processing, weather conditions, carrier delays, or other unforeseen circumstances.

International Shipping

We ship to most countries worldwide. International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.

Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to become available.

Incorrect Address Information

Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

Lost or Delayed Packages

While we work with trusted shipping partners, we are not responsible for delays caused by carriers, customs authorities, weather conditions, or other circumstances beyond our control.

If your package appears lost or significantly delayed, please contact us and we will do our best to assist you.

Contact Us

If you have any questions regarding shipping, please contact us at:

coztail.support@gmail.com